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Serving Clarksville, TN
& Surrounding Areas


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931-272-3473

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Frequently Asked Questions


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What types of cleaning services do you offer?

We provide a range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialty services like carpet and window cleaning.

Are your cleaning services customizable?

Yes, we understand that every space has unique needs. We offer customizable cleaning plans so you can select the services that best suit your requirements, whether for your home or business.

How are your cleaning staff trained and vetted?

Our cleaning professionals go through rigorous training to ensure the highest cleaning standards. They are fully vetted with background checks to provide our clients with trustworthy and reliable service.

Do you bring your own cleaning supplies and equipment?

Yes, we bring all necessary cleaning supplies and equipment to each job. We also use eco-friendly and non-toxic products, but we’re happy to accommodate specific product requests if you prefer.

What is the difference between regular cleaning and deep cleaning?

Regular cleaning includes routine tasks such as dusting, vacuuming, mopping, and sanitizing surfaces. Deep cleaning goes further, targeting areas often missed during regular cleaning, like baseboards, behind appliances, and grout, to ensure a thorough, top-to-bottom clean.

How long does a cleaning service typically take?

The duration of a cleaning session varies depending on the size of the space and the type of cleaning service. Residential cleanings typically take 1-3 hours, while commercial spaces may vary based on square footage and frequency.

Do I need to be present during the cleaning service?

No, you do not need to be present. Many clients provide us with secure access to their home or business. If you prefer to be on-site, you’re welcome to stay while we work.

What is your cancellation policy?

We request a minimum of 24 hours’ notice for any cancellations or rescheduling. This helps us manage our schedule effectively and accommodate other clients.

Do you offer recurring cleaning services?

Yes, we offer one-time cleanings as well as recurring cleaning services on a weekly, bi-weekly, or monthly basis. Recurring services can be scheduled to ensure your home or business stays clean year round.

What if I am not satisfied with the cleaning?

Customer satisfaction is our priority. If you are not satisfied with any aspect of our cleaning service, please contact us within 24 hours, and we will address the issue promptly and ensure your expectations are met.

More Questions? Contact Us Today!